AFCS — Making Sense of Complexity
Untangled 15+ functional silos across 4 squads to map a unified 6-stage operational pipeline — replacing disconnected manual ERP exports with an active financial sense-making loop.
I design at the intersection of UX, product thinking, and technology — turning complex enterprise data, financial systems, and AI into clear, trusted experiences.
Complex products rarely have one isolated issue or an obvious fix. I dive into the messy parts first: mapping fragmented workflows, untangling technical constraints, and identifying where the experience actually breaks down.
Then I partner with product, engineering, and users to turn that clarity into buildable product direction.
Bringing together fragmented documentation, technical constraints, and user context to build a shared mental model in unfamiliar, high-stakes domains.
Looking beyond surface interface complaints to fix the broken workflows and decision gaps that force users into offline workarounds.
Shaping undefined product briefs into clear journeys, interactive prototypes, and validated roadmaps that multidisciplinary teams can build toward.
Two in-depth studies: untangling existing legacy systems vs. defining an AI product from 0 to 1 under ambiguity.
Untangled 15+ functional silos across 4 squads to map a unified 6-stage operational pipeline — replacing disconnected manual ERP exports with an active financial sense-making loop.
Turned a vague mandate into a concrete product model — structuring bounded domains (Groups & Products), designing for asynchronous wait states, and establishing the core agency principle: AI assists; humans decide.
Understand what they are actually trying to achieve — not just the task the system currently gives them.
The interface reflects underlying schemas, APIs, and business rules. Fix the system model to fix the screen.
The best answer often isn't a prettier version of an existing screen — it's changing the workflow itself.
Use diagrams, storyboards, and interactive prototypes (Figma + Codex) to make product ideas concrete for discussion.
Partner continuously with Product, Engineering, QA, and domain experts to validate and build direction together.
Identifying where AI genuinely relieves cognitive grind rather than just adding superficial features.
Designing experiences where AI suggests and explains, while humans validate, refine, and decide.
Making high-stakes tools intuitive and legible without hiding the depth operators actually need.
Using design exploration to help teams discover what should be built in the first place.
I'm a Product Designer and Product Manager at Oracle Financial Services Software, working on complex financial and enterprise platforms.
My background combines UX design, product strategy, user research, and prototyping. That combination pulled me upstream — helping teams understand ambiguous problems, shape product direction, and make confident decisions.
“I'm happiest when I can connect the dots in a complicated problem until someone says: ‘Oh. Now I understand.’”
I'd love to hear about it. Let's make it clear, tangible, and buildable.